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"Situation and Response" Decision Model and Mechanism Construction of Hotel Industry under Unconventional Emergency

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DOI: 10.38007/Proceedings.0000709

Author(s)

Jingfeng Jiang and Ruixue Guo

Corresponding Author

Ruixue Guo

Abstract

Scenario analysis and decision-making refers to an analysis method that generates future scenarios through hypotheses, predictions, simulations, and other methods, describing various possible future results and the impact of analysis results on decision-making. On this basis, the decision-making process is improved and optimized. Emergencies can be broadly divided into three categories: initial, intermediate, and termination. There are some important factors in the evolution of emergency plans, such as plans, disposal targets, and disposal measures. The decision-making process of an emergency is divided into three main phases: the disposal phase, the scenario analysis phase, and the response decision-making phase. The purpose of this article is to study the "scenario and response" decision model and mechanism construction of the hotel industry under unconventional emergencies. In terms of methods, this article guarantees a reporting system that provides true, accurate, and timely information on the early warning, disposal, and cause, status, and consequences of incidents through the reporting mechanism. The risk management system and five sub-systems of unconventional emergencies are proposed, and the uncertain elements in the incident are extracted in the response to the decision-making phase, so that the scenario one responds to the dynamic decision-making. In terms of experiments, data are obtained by selecting research objects from key departments involved in emergency management, such as government departments and public institutions. After analysis, this paper concludes that women's decision-makers are more risk-seeking than men's decision-makers in unconventional emergencies.

Keywords

Unexpected Groups; Decision-making Schemes; Reporting Mechanisms; Emergency Management